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Home > Destinations > St. Lucia > Trip Reports > Trip Report

St. Lucia - Hotel Reviews & Trip Reports

Jalousie Hilton & Restaurants

Our Flight out from NY to San Juan was OK, however American Eagle held our flight in San Juan on a maintenance hold for several hours. We did get into St. Lucia until 11:30 p.m. It takes about 1.5 hours from the airport to the hotel and $ 80.00.

Note: Unless the hotel staff or taxi is pre-arranged to greet you at the airport when you come out of customs, taxis will be waiting and someone will ask you where you are going and a taxi will be contacted to take you to the hotel.

Our Room was a 1BR Villa Suite with a huge Bedroom, and nice bathroom - tub/shower combo and separate shower - toilet and bidet, single sink. There was also a separate sitting area with pull out bed and TV. A coffee machine is in the room.

We had a nice size plunge pool with a wet bar and an outdoor refrigerator.

The public pool was large size and very nice, with padded lounge chairs. The beach was clean and a nice size.

Verandah Restaurant

Breakfast is served here cost about $ 16.00/pp for buffet with eggs. Food was ok and selection was good. Custom eggs and waffles..

Bayside Restaurant - Pool

Lunch here cost about $ 45. for 2 sodas, "wrap" - Chicken Pita sandwiches and side onion rings which were excellent. Bottle of Water or drinks at pool about $ 5.00 ea.

Pier Restaurant - Dinner - DO NOT BOTHER EATING HERE

When I told Ali Khan the GM that the service and food quality here was poor, he told me "he knew, but could not do anything about it".

Plantation Restaurant - Dinner

The food quality and service here was much better, menu and desert selection was good but limited. Reservations are required and ask for a window seat. Price for 2 with appetizers, wine and desert was approx. $ 115.00.

Notes: Service Charge of 10% is included. Do not take their meal plan, you can do better or equal without it.

Nightlife - Their night club had various entertainment, however we were too tired to check it out.

Spa - Their spa was very good and their services were great. Spa lunch - great.

NOTES: Remember you are in the Caribbean and the pace is slow. Service was ok but is at their pace.

Ali Khan is the General Manager, you will see him every where - pool, Restaurants etc. He will greet you, however he does not care to hear any complaints or problems. Manager's party is Monday. FREE drinks, some munches and Ali will greet you.

The property is large, depending on where your room is, you can walk to the pool/beach. Their shuttle service is ok, remember it is at their pace. St. Lucia Helicopters - NOTE YOUR FLIGHT CAN BE CANCELLED. THEY HAD MAINTENANCE PROBLEMS AND WERE OUT OF SERVICE FOR A FEW DAYS. A movie company chartered them on the day we had a reservation, so they cancelled our flight to the airport. POOR SERVICE.

Overall, we had a good time, do not expect anything service wise from the General Manager. Make sure YOU or your Travel Agent reconfirm EVERYTHING and then Double-check it. We never got our "welcome back" basket for being return guests.

If you are looking for a place to relax, enjoy their spa or hang out at the beach or pool, then this is the place for you but remember - services are at their pace. Guests were mixed - United Kingdom and USA. Kids were of various ages.

Thanks to Andy for this trip report ...
April 1999

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